Code 5851: “imb - service door tamper event” (Error)

Situation

Solution

A board in the Card Cage or the top cover of the Card Cage has been removed. Security switches (reference 1 & 2 image) are activated.

Clear the security warning. See "Authorization to clear security warning on the projector".

Brief procedure to clear the security warning:

  1. Ensure the cover plate of the Light Processor compartment is properly installed.

  2. Ensure that all boards in the Card Cage are properly installed.

  3. Ensure that the top over of the Card Cage is properly installed.

  4. Start up the projector.

  5. Initiate authorization by holding the security key in the security socket (reference 1 image).

  6. Enter the pin code within 5 seconds.

The cover plate of the Light Processor compartment has been removed. Security switches (reference 3 & 4 image) are activated.

Clear the security warning. See "Authorization to clear security warning on the projector".

Brief procedure to clear the security warning:

  1. Ensure the cover plate of the Light Processor compartment is properly installed.

  2. Ensure that all boards in the Card Cage are properly installed.

  3. Ensure that the top over of the Card Cage is properly installed.

  4. Start up the projector.

  5. Initiate authorization by holding the security key in the security socket (reference 1 image).

  6. Enter the pin code within 5 seconds.

Defect security switches (reference 1 & 2 image and reference 3 & 4 image).

If all compartments and devices are installed and security error will not authorize, replace DCI security switches.

Malfunction Signal Backplane

If switch replacement is not the solution, then replace Signal Backplane.