Code 5800: “ti-boards - system status = fail” (Error)

This is a generic TI error. Use the Communicator to make a detailed analysis. Go to Diagnostics > Actual > Cinema Front End Status > Detailed status > Error Messages. Possible error messages are:

Situation	Solution
ICP self test - ICP frame memory test failed	Replace the ICP board. See "Replacement of a Card Cage board".
ICP self test - ICP data path signature test failed	Check the connections to the Formatter boards on the Light Processor. Replace the ICP board. See "Replacement of a Card Cage board".
ICP Normal Configuration Error	Replace the ICP board. See "Replacement of a Card Cage board".
ICP Boot Configuration Error	Replace the ICP board. See "Replacement of a Card Cage board".
FMT Normal Configuration Error	Replace the ICP board. See "Replacement of a Card Cage board".
FMT Boot Configuration Error	Replace the ICP board. See "Replacement of a Card Cage board".
FMT Satellite Configuration Error	Replace the ICP board. See "Replacement of a Card Cage board".
1.20V Supply out of range	Replace the ICP board. See "Replacement of a Card Cage board"..
1.80V Supply out of range	Replace the ICP board. See "Replacement of a Card Cage board".
2.50V Supply out of range	Replace the ICP board. See "Replacement of a Card Cage board".
3.30V Supply out of range	Replace the ICP board. See "Replacement of a Card Cage board".
ICP FPGA Temperature out of range	Temperature on ICP is too high. Current active fans have errors. Solve the fan problem first. For a correct airflow, check if all covers are closed. Ambient temperature is too high. Reduce the ambient temperature.
ICP FMT FPGA Temperature out of range	Temperature on ICP is too high. Current active fans have errors. Solve the fan problem first. For a correct airflow, check if all covers are closed. Ambient temperature is too high. Reduce the ambient temperature.
ICP Flash Update Error	Replace the ICP board. See "Replacement of a Card Cage board".
ICP real time clock error	Clear the error by configuring the RTC (Real Time Clock) of the ICP. See user manual Communicator chapter “Set up of the ICP clock”, choose the option UTC/GMT time calculated from current PC time current time. If the error stays: replace the RTC (Real Time Clock) battery of the ICP board. See "Replacement of the RTC battery of the ICP board". Clear the projector error 5800 “ti-icp - system status = fail” with error message “ICP real time clock error” by configuring the RTC (Real Time Clock) of the ICP. See user manual Communicator chapter “Set up of the ICP clock”, choose the option UTC/GMT time calculated from current PC time current time. Clear the projector error 5834 “physical marriage tamper event” by remarrying the projector. See service manual chapter "Authorization to clear security warning on the projector". If problem remains, replace the ICP board. See "Replacement of a Card Cage board"
Satellite Hardware Mismatch	Replace the Light Processor assembly. See "Sealed Light Processor assembly".

Other possible causes of this error code:

Situation	Solution
The TI system status failure is caused by the projector which is too cold. The DMD's should not be operated at a temperature lower then 10°C (50°F). The projector has some protections for that. Below that temperature, the engine is switched of, and the result is a TI system status failure. This situation can occur when the projector is recently installed and did not had the time to acclimate to the normal room temperature. There is also a message that the temperatures are too low. See log files.	Make sure that the ambient temperature is within specs. Let the projector acclimate to the normal room temperature which should be higher then 10°C (50°F) and lower then 35°C (95°F). Do not ignite the lamp, otherwise there is a risk for condensation.

Situation

Solution

The TI system status failure is caused by the projector which is too cold. The DMD's should not be operated at a temperature lower then 10°C (50°F). The projector has some protections for that. Below that temperature, the engine is switched of, and the result is a TI system status failure.

This situation can occur when the projector is recently installed and did not had the time to acclimate to the normal room temperature. There is also a message that the temperatures are too low. See log files.

Make sure that the ambient temperature is within specs. Let the projector acclimate to the normal room temperature which should be higher then 10°C (50°F) and lower then 35°C (95°F). Do not ignite the lamp, otherwise there is a risk for condensation.