Code 5800: “ti-icp - system status = fail” (Error)

This is a generic TI error. Use the Communicator to make a detailed analysis. Go to Diagnostics > Actual > Cinema Front End Status > Detailed status > Error Messages. Possible error messages are:

Situation

Solution

ICP self test - ICP frame memory test failed

Replace the ICP board. See "Removing a board in the card cage".

ICP self test - ICP data path signature test failed

Check the connections to the formatters.

Replace the ICP board. See "Removing a board in the card cage".

ICP Normal Configuration Error

Replace the ICP board. See "Removing a board in the card cage".

ICP Boot Configuration Error

Replace the ICP board. See "Removing a board in the card cage".

FMT Normal Configuration Error

Replace the ICP board. See "Removing a board in the card cage".

FMT Boot Configuration Error

Replace the ICP board. See "Removing a board in the card cage".

FMT Satellite Configuration Error

Replace the ICP board. See "Removing a board in the card cage".

1.20V Supply out of range

Replace the ICP board. See "Removing a board in the card cage".

1.80V Supply out of range

Replace the ICP board. See "Removing a board in the card cage"

2.50V Supply out of range

Replace the ICP board. See "Removing a board in the card cage"

3.30V Supply out of range

Replace the ICP board. See "Removing a board in the card cage"

ICP FPGA Temperature out of range

Temperature on ICP is too high. Current active fans have errors. Solve the fan problem first.

For a correct airflow, check if all covers are closed.

Ambient temperature is too high. Reduce the ambient temperature.

ICP FMT FPGA Temperature out of range

Temperature on ICP is too high. Current active fans have errors. Solve the fan problem first.

For a correct airflow, check if all covers are closed.

Ambient temperature is too high. Reduce the ambient temperature.

ICP Flash Update Error

Replace the ICP board. See "Removing a board in the card cage".

ICP real time clock error

  1. Clear the error by configuring the RTC (Real Time Clock) of the ICP. See user manual Communicator chapter “Set up of the ICP clock”, choose the option UTC/GMT time calculated from current PC time current time.

  2. If the error stays:

    • replace the RTC (Real Time Clock) battery of the ICP board. See "Replacement of the RTC battery of the ICP board".

    • Clear the projector error 5800 “ti-icp - system status = fail” with error message “ICP real time clock error” by configuring the RTC (Real Time Clock) of the ICP. See user manual Communicator chapter “Set up of the ICP clock”, choose the option UTC/GMT time calculated from current PC time current time.

    • Clear the projector error 5834 “physical marriage tamper event” by remarrying the projector. See service manual chapter "Authorization to clear security warning on the projector".

  3. If problem remains, replace the ICP board. See "Removing a board in the card cage"

Satellite Hardware Mismatch

Replace light processor assembly. See "Light Processor assembly".