Code 5572: “lamp rear fan - voltage too low” (Error)

Situation

Solution

Malfunction Fan Control board or SMPS board.

Measure on the Signal Backplane the +24V voltage on pin 9, 10, 11 or 12 of the connector of the black wire unit which comes from the SMPS board. See image.

If the measured voltage is about 24V then replace the Fan Control board. See "Removing a board in the card cage". Otherwise replace the SMPS board. See"Replacement of the Switched Mode Power Supply".

Short circuit or bad connection.

  1. Check the Signal Backplane for bad connections. Ensure that all wire units are well connected.

    (Note that the +24V supply is generated on the SMPS board and enters the Fan Control board and Cinema Control board via the Signal Backplane)

  2. Check the wiring of the Anode fan for short circuits.

  3. Check the wiring of the Cathode fan for short circuits.

Damaged insulation of the wire unit (reference 2 image "Lamp rear fan connections") of the fan (reference 1 image "Lamp rear fan connections").

Check the insulation of the wire unit of the fan.

  1. Repair the insulation of the wire unit using shrink sleeve.

  2. If not repairable, replace the whole wire unit and/or fan. See "Lamp Info Module fan".

Malfunction Signal Backplane (bad connection, reference 3 image "Lamp rear fan connections")

Replace the Signal Backplane. See "Replacement of the signal back plane".

Lamp info module fan

Lamp rear fan connections