Code 5004: “lamp - no communication” (Error)

Situation

Solution

Lamp House is not correctly installed.

Check if the Lamp House is properly installed. Ensure that the three fixation screws (reference 2 of image "Lamp fixation") of the Lamp House are fastened.

Wrong Lamp House detected in lamp compartment of the projector.

Replace the Lamp House with a compatible Lamp House for this projector.

No communication with the Lamp House.

  1. Check if the blue socket (reference 3 of image "Lamp connections") of the Lamp House is not damaged.

  2. Check if the blue socket (reference 4 of image "Lamp connections") in the lamp compartment is not damaged (front side and back side).

  3. Check if the wire unit (reference 5 of image "Lamp connections") is connected with the blue socket in the lamp compartment and is plugged in its socket on the Signal Backplane (reference 6 image "Lamp connections").

  4. Replace the Integrated Cinema Controller board. See "Removing a board in the card cage"

  5. Replace the Signal Backplane. See "Replacement of the signal back plane".

Lamp house fixation

Lamp fixation

2

Lamp House fixation screws.

Lamp house connection

Lamp connections

3

Blue socket connection Lamp Info Module of the Lamp House.

4

Blue socket inside Lamp compartment (front view).

5

Wire unit for connection with blue socket (back side).

6

Lamp info module cable connection to signal backplane