Situation | Solution |
|---|---|
Exceptional software failure. | Reboot the projector. |
Corrupt Dolby 3D key server program. Unable to read the “VersionInfo” from the “Dolby 3D key server program”via the Communicator software. | Reinstall the “Dolby 3D key server program” onthe projector. Use the Projector Toolset. |
The content server does not support Dolby 3D. | Check if the projector is connected with a Dolby 3D certifiedserver. |
Malfunction content server. | Check the Dolby certified content server. As a temporally solution unlock the 3D key-server by pressingthe button “Manual unlock” in the “3D integratedcolor wheel” menu of the Communicator software. Note that inthis case the 3D key-server remains unlocked for 24 hours. |