The content server does not support Dolby 3D.

Check if the projector is connected with a Dolby 3D certifiedserver.

Malfunction content server.

Check the Dolby certified content server.

As a temporally solution unlock the 3D key-server by pressingthe button “Manual unlock” in the “3D integratedcolor wheel” menu of the Communicator software. Note that inthis case the 3D key-server remains unlocked for 24 hours.